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Certifications Overview · ~15 min · Certificate included

Is ITIL 4 Foundation worth it for an IT service role?

ITIL comes up frequently in IT service management, help desk, and operations job postings. This course gives a quick overview of what the ITIL 4 Foundation framework and certification actually cover.

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What you'll learn
  • Explain what ITIL 4 is and what problem it solves
  • Describe the basic structure of the ITIL 4 framework
  • Estimate the cost and time commitment to get certified
  • Decide whether ITIL fits your career direction

Free certificate

Watch at least 75% of the video to unlock your free certificate.

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